Award is further validation of 8×8 X Series’ ability to enable
businesses to communicate smarter and faster
SAN JOSE, Calif.–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/cloud?src=hash” target=”_blank”gt;#cloudlt;/agt;–8×8, Inc. (NYSE:EGHT), a leading cloud
provider of voice, video, collaboration and contact center solutions for
over one million users worldwide, today announced it has been recognized
by CRN®, a brand of The
Channel Company, with a CRN Tech Innovator Award for 8×8
X Series, 8×8’s one cloud solution for business communications and
contact center that allows companies to operate at the new speed of
The 2018 CRN Tech Innovator Award honors standout hardware, software,
and services that are moving the IT industry forward. In compiling the
2018 Tech Innovator Award list, CRN editors evaluated 300 products
across 34 technology categories using several criteria, including
technological advancements, uniqueness of features and potential to help
solution providers solve end users’ IT challenges. 8×8 X Series received
top honors in the “Networking Voice/Video/Data” category. (Learn
“Each year, the CRN Tech Innovator Awards recognize technology vendor
offerings that are reshaping the IT channel landscape by increasing
worker productivity, reducing cost, and minimizing complexity for
solution providers, IT departments, and end users,” said Bob Skelley,
CEO of The Channel Company. “The winners in this year’s awards bring
breakthrough ideas to the table for solution providers and their
customers, in areas ranging from cloud to security to business
intelligence to IoT. We congratulate all the winners and look forward to
their future endeavors.”
“Businesses of all sizes are increasingly realizing the value of
breaking down communication silos, which can hinder effective employee
communications and result in poor customer experiences,” said John
DeLozier, Vice President and Channel Chief at 8×8. “8×8 X Series is an
incredibly effective solution for helping companies communicate smarter
and faster, and we’re thrilled to work with more than 400 partners as
part of 8×8’s global channel enablement program to bring X Series to
businesses around the world.”
8×8 X Series helps businesses
transform their customer and employee experience with one system of
engagement across voice, video, collaboration and contact center, and
one system of intelligence on one cloud-based technology platform.
8×8 X Series recently won the TechTarget Innovation award, Frost &
North American Integrated CCaaS and UCaaS Competitive Strategy
Innovation and Leadership Award, and was positioned by Gartner, Inc.
as a Challenger in the 2018 “Magic
Quadrant for Contact Center as a Service, North America”¹ for the
fourth year in a row. 8×8 was also named a Leader in the 2018 Gartner “Magic
Quadrant Report for Unified Communications as a Service, Worldwide.”2
This marks the seventh consecutive year that 8×8 has been recognized as
About 8×8, Inc.
8×8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their
customer and employee experience. With one system of engagement for
voice, video, collaboration and contact center and one system of
intelligence on one technology platform, businesses can now communicate
faster and smarter to exceed the speed of customer expectations. For
additional information, visit www.8×8.com,
or follow 8×8 on LinkedIn,
Twitter, and Facebook.
 Gartner “Magic Quadrant for Contact Center as a Service, North
America” by Drew Kraus, Steve Blood, Simon Harrison, Daniel O’Connell,
October 17, 2018.
 Gartner “Magic Quadrant for Unified
Communications as a Service, Worldwide” by Daniel O’Connell, Megan
Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai
Nguyen, October 10, 2018.
Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select
only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner’s
research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.
John Sun, 408-692-7054
Victoria Hyde-Dunn, 1-669-333-5200